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RoMRA Privacy Policy

Effective from November 10, 2022

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Welcome to RoMRA's Privacy Policy

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1. Please read carefully

RoMRA cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how RoMRA, collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all romra.co.uk users, including unregistered visitors, registered users, members, apartment owners / lessees, (collectively, “Users”, “you”, or “your”), and to all RoMRA services, including our website (including romra.co.uk and any of its subdomains, the “Website”), Facebook group (“RoMRA Facebook Group”). This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.

Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us here.

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2. What ‘Personal Information’ do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. We also collect personally identifiable information (including name, apartment details, email, password, communications); comments, feedback, and personal profile.

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3. How do we collect information?

When you become a member on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

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4. Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the functions of the association;

  2. To provide our Residents and Members with ongoing assistance and support;

  3. To be able to contact our Residents and Members with general or personalised service-related notices;

  4. To comply with any applicable laws and regulations.

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5. How do we store, use, share and disclose our site visitors' personal information?

Our organisation is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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6. How do we communicate with our residents and website users?

We may contact you to notify you about relevant issues relating to Royal Mills, to poll your opinions through surveys or questionnaires, to send updates about our organisation, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, social media and postal mail.

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7. How do we use cookies and other tracking tools?

Our website uses cookies to identify logged-in users, and Google Analytics for website analytics for all website users.

Click here to view which cookies are stored on your computer. 

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8. How can users withdraw their consent?

If you don’t want us to process your data anymore, please contact us at info@romra.co.uk

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9. Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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10. Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@romra.co.uk.

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